Last Updated: October 12, 2026
1. Introduction
Welcome to TRC Racing PH (“we,” “us,” or “our”).
We operate the website https://trcracing-ph.com/, an online store offering motorcycle parts and accessories.
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and what choices and rights may be available to you.
By using our website, creating an account, or placing an order, you acknowledge that your personal information may be processed as described in this Privacy Policy, subject to applicable law.
Our handling of personal information is intended to comply with applicable Philippine privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
2. Information We Collect
We may collect the following categories of personal information when you browse our website, contact us, or make a purchase.
Personal and Contact Information
This may include:
- Full name
- Email address
- Telephone or mobile number
- Billing address
- Shipping or delivery address
Order and Transaction Information
When you place an order, we may collect information such as:
- Products purchased
- Order number and order history
- Billing and shipping details
- Payment status and transaction references
- Refund, return, or customer service records
We do not intend to collect or store complete payment card details directly unless our payment processing arrangements specifically require it and applicable law permits it. Payment information may instead be handled by the relevant payment service provider.
Account Information
If you create an account, we may process your username, account details, order history, and other information associated with your account.
Technical and Website Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited and interactions with our website
- Referring website or traffic source
- Cookie identifiers and similar technical information
The information collected depends on your browser settings, our website configuration, and the tools or services we use.
Communications
If you contact us by email, through a contact form, or by another available support channel, we may retain the information you provide so we can respond to your inquiry and maintain relevant customer service records.
3. How We Use Your Information
We may use your personal information for the following purposes:
- Order processing: To confirm, process, fulfill, and manage your purchases.
- Shipping and delivery: To arrange delivery and provide relevant order updates.
- Customer support: To answer questions, resolve complaints, and assist with returns, refunds, or replacements.
- Account management: To create and maintain customer accounts where available.
- Payment administration: To coordinate payment processing, confirm transactions, and address payment-related issues.
- Website operations: To maintain website functionality, improve navigation, and troubleshoot technical problems.
- Security and fraud prevention: To detect suspicious activity, protect transactions, and help prevent unauthorized access or misuse.
- Legal compliance: To meet applicable legal, regulatory, accounting, and recordkeeping obligations.
- Marketing communications: To send promotional emails or offers where permitted by law and, when required, with your consent.
We aim to use personal information only for appropriate purposes and to limit processing to what is reasonably necessary for those purposes.
4. Legal Basis for Processing
Where required by applicable law, we process personal information on an appropriate legal basis. Depending on the circumstances, this may include:
- Your consent
- The performance of a contract, such as fulfilling your order
- Compliance with legal obligations
- Legitimate interests, where permitted by law and where those interests do not override applicable privacy rights
If processing relies on consent, you may withdraw that consent subject to applicable law. Withdrawing consent does not necessarily affect processing that was lawfully carried out before withdrawal or processing that may continue under another valid legal basis.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality and improve your browsing experience.
These technologies may be used to:
- Keep products in your shopping cart
- Remember relevant website preferences
- Maintain account sessions
- Understand website traffic and performance
- Measure the effectiveness of advertising or marketing, where applicable
Some cookies may be essential for the operation of our online store. Others may depend on the analytics, advertising, or other services enabled on the website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality, account access, checkout, or other website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
6. When We Share Your Information
We do not sell your personal information as a standalone product.
We may share relevant information with third parties when necessary to operate our store, fulfill orders, provide services, or meet legal obligations.
These parties may include:
Payment Service Providers
Payment providers may process transaction information to facilitate payments, verify transactions, prevent fraud, and manage payment-related disputes.
Shipping and Delivery Providers
We may provide your name, contact information, delivery address, and relevant order details to delivery providers so they can fulfill your order.
Website Hosting and Technical Service Providers
Our hosting provider, website maintenance providers, and related technical services may process information as necessary to operate, secure, and maintain the website.
Analytics and Marketing Providers
If enabled, analytics and advertising services may receive certain technical information or website activity data to help us understand traffic, measure performance, or manage advertising campaigns.
Professional Advisers and Authorities
We may disclose information to professional advisers, regulators, law enforcement agencies, or other relevant parties when reasonably necessary to comply with legal obligations, protect rights, investigate suspected fraud, or address security issues.
We seek to ensure that relevant third parties handle personal information appropriately and in accordance with applicable contractual and legal requirements.
7. International Data Transfers
Some of our service providers may store or process information outside the Philippines or in other countries where their systems operate.
Where personal information is transferred internationally, we will take steps required by applicable law to protect the information and ensure that the transfer is handled appropriately.
The privacy and data protection laws of other countries may differ from those in the Philippines.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.
Retention periods may depend on factors such as:
- The status of your order or customer account
- Customer service, return, refund, or warranty issues
- Accounting and recordkeeping obligations
- Fraud prevention and website security requirements
- The resolution of disputes or legal claims
When personal information is no longer necessary, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable law and legitimate retention requirements.
9. Data Security
We take reasonable organizational, physical, and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.
Depending on the services and systems in use, these measures may include access restrictions, website security tools, secure connections, software updates, and appropriate service-provider safeguards.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
10. Your Privacy Rights
Subject to applicable Philippine law and any relevant exceptions, you may have rights concerning your personal information, including the right to:
- Be informed about how your personal information is processed
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request the blocking, deletion, or destruction of information where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain processing where permitted by law
- Request data portability where applicable
- Raise a concern or lodge a complaint with the appropriate authority
To exercise an applicable right, please contact us using the details in the Contact Us section below.
We may need to verify your identity before responding to certain requests. We will handle requests in accordance with applicable law and explain any relevant limitations where necessary.
11. Marketing Communications
If we send promotional emails, we will do so in accordance with applicable law and any required consent or other applicable legal conditions.
You may opt out of promotional emails by using the unsubscribe link included in the message, where available, or by contacting us directly.
Even if you opt out of marketing communications, we may still send non-promotional messages necessary to manage your order, respond to your inquiry, or provide important service information.
12. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services, including payment, shipping, analytics, or social media tools.
These third parties may have their own privacy policies and data handling practices. We encourage you to review their policies before providing personal information directly to them.
We are not responsible for the privacy practices of independent third-party websites that we do not operate, subject to any responsibilities imposed on us by applicable law.
13. Children’s Privacy
Our online store is intended for people who are legally able to make purchases or who use the store with appropriate authorization and supervision.
We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action where necessary.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for relevant changes.
We encourage you to review this page periodically to stay informed about our privacy practices.
15. Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have a concern about how your personal information is handled, please contact us.
Business Name: TRC Racing PH
Website: https://trcracing-ph.com/
Email: [Your Privacy Contact Email]
Please include sufficient information to help us understand and respond to your request. Do not send passwords or complete payment card details by email.
Thank you for trusting TRC Racing PH. We value your privacy and are committed to handling your personal information responsibly.